VP / SVP / CTO / Director — Technology | Platform Engineering, GCC & COE Leadership, Digital Transformation
With over 15 years of experience across fintech, e-commerce, travel, and hospitality, Ashok is a tech leader at the forefront of Agentic AI and intelligent operations — building autonomous, self-healing systems that reduce toil and accelerate delivery at scale. He architects end-to-end AIOps pipelines that harness AI for predictive incident detection, root cause analysis, and automated remediation across AWS, Azure, and GCP.
Ashok's approach to DevSecOps is deeply proactive — embedding security as an AI-augmented layer across the entire CI/CD lifecycle, from code commit to production. He integrates GenAI agents into platform engineering workflows to enforce policy-as-code, surface vulnerabilities in real time, and ensure global regulatory compliance without slowing delivery velocity.
Recognized for blending MLOps, observability, and autonomous decision-making into scalable cloud-native platforms, Ashok consistently bridges the gap between cutting-edge AI capabilities and tangible business outcomes — transforming reactive operations into intelligent, self-optimizing ecosystems. Regularly the senior-most technical voice in board, investor, and C-level conversations — translating platform strategy, architecture trade-offs, and cloud economics into measurable business outcomes.
Director Engineering · Delhi / NCR, India
Combining deep technical architecture with board-level financial acumen — a rare profile that bridges engineering and business leadership.
Built and scaled Global Capability Centre operations and a Centre of Excellence for cloud platform engineering, spanning multiple geographies and regulated FinTech/Banking B2B products globally.
Regularly the senior-most technical voice in board, investor, and C-level conversations — translating platform strategy, architecture trade-offs, and cloud economics into business outcomes.
Stays actively involved in architecture, solution design, and technical reviews — deep in Kubernetes/CNCF, API/integration platforms (Kong, Kafka, Redis), and cloud-native engineering.
Pioneered Agentic DevOps and AIOps — deploying AI agents to autonomously handle incident detection, self-healing, alert triage, and routine CloudOps — transforming reactive operations into intelligent ecosystems.
Track record of building platform teams from the ground up, growing engineers into senior practitioners, and reshaping org structure around AI-augmented ways of working and cross-skilling programmes.
Owns end-to-end security posture — WAF, secrets management, RBAC/IAM, DevSecOps, SAST/DAST — driving SOC2, ISO 27001, PCI-DSS, and GDPR readiness across global multi-tenant platforms.
Hands-on builder and architect of AI-powered platforms — from Agentic workflows to data intelligence systems that changed company fortunes.
Built production-grade Agentic AI apps using LLM orchestration, RAG pipelines, and multi-agent frameworks. Transformed legacy monolith applications into modern AI-native platforms. Deployed Agentic AI to autonomously handle incident detection, self-healing, and routine CloudOps tasks.
Architected a landmark data intelligence platform delivering product usage, marketing, and account health insights — praised by C-suite, investors, and board members. Credited with changing the company's strategic direction and fortune.
Implemented AIOps practices using DORA metrics and AI-assisted observability. Integrated Datadog, Hatica and NewRelic with ML-driven anomaly detection for proactive incident prevention and SLI/SLO-driven reliability reporting.
Led monolith-to-microservices transformation with GenAI augmentation — embedding LLMs into developer workflows, automated code review, intelligent CI/CD and self-healing pipelines.
Built BI platforms from ground up integrating AI for predictive analytics, executive dashboards, SaaS metrics (MRR, ARR, LTV, CAC, Churn) and revenue forecasting aligned to P&L goals.
Integrating AI into security posture management — automated compliance checks for SOC2, PCI-DSS, ISO 27001, GDPR using intelligent policy-as-code, SAST/DAST pipelines and AI-assisted vulnerability remediation.
Translating cloud, data and AI investments into quantifiable business outcomes that matter at board level.
Designed and delivered an AI-powered data and insights platform that provided the company's C-suite with unprecedented visibility into product usage patterns, marketing performance, and account health metrics. The platform leveraged modern data stack technologies (dbt, Snowflake, Microsoft Fabric, cloud-native warehousing) with AI-driven analytics to surface actionable intelligence. The insights generated were credited by executive leadership — including board members and investors — with changing the company's strategic direction: a landmark contribution that directly influenced revenue growth, client retention strategy, and go-to-market decisions.
Pioneered zero-downtime build and deployment pipelines across multi-cloud environments — eliminating release risk through blue-green deployments, canary releases and fully automated rollback strategies. Concurrently architected AI-based infrastructure auto-provisioning and intelligent auto-scaling systems using ML-driven demand forecasting, enabling infrastructure to self-heal and scale in real time without human intervention — reducing deployment lead times dramatically and cutting infrastructure costs through right-sizing.
15+ years of progressive leadership across Engineering, Cloud, DevOps, Data and Executive Technology.
A comprehensive multi-cloud, multi-tool engineering leader spanning AI, data, DevOps and infrastructure.
Open to VP / SVP / CTO / Director-level conversations around Platform Engineering, GCC/COE Leadership, AI and Cloud strategy.
Phone
+91-9971040466Location
Delhi / NCR, India (Open to Relocation / 30–40% Travel)I partner with organizations looking to harness AI, Cloud and Data to create competitive advantage. Whether it's setting up a GCC/COE, building a platform from scratch, scaling engineering culture, turning data into strategic insight, achieving zero-downtime deployments through full CI/CD automation, or implementing AI-driven infrastructure auto-provisioning and intelligent auto-scaling — let's explore what's possible.
Target Roles: VP · SVP · CTO · Director Technology | FinTech · SaaS · Travel · Hospitality · E-commerce